At Voegele Shoes the customer is taking center stage. Therefore we are proud to have integrated ShoeSize.Me in our online shop since February 2015. The Size Advisor helps our customers to find their perfect shoe size with only a few clicks. It has helped prevent multiple size orders, and the subsequent hassle involved of having to return the wrong pair. The boost in customer satisfaction shows also in fewer returns and an increased conversion rate. The project with ShoeSize.Me has been a great success..
The ShoeSize.Me Size Advisor helps our customers to buy with more confidence. The reduced return rate alone was able to generate significant additional value every month for La Redoute. Moving forward, we are going to actively promote the usage of the Size Advisor to all of our customers.
As finding the perfect shoe size is particularly important in the running sector, we were first skeptical whether the Size Advisor would work, but now we are thrilled about the accuracy of the Size Advisor and our customers love it. We have seen a marked improvement in conversion and incremental revenue by using this great solution.
We realized that lots of potential customers refrain from buying shoes because they don’t know which size to choose. The Size Advisor gives our customers the necessary confidence in sizing to go through with the purchase. This results in an increase in our conversion rate.
Since deploying ShoeSize.Me’s Size Advisor, we have seen a positive impact on our conversion rates and have even seen an influx of new customers. We have received positive feedback from our customers; both in terms of the overall user experience and in the added sense of confidence the service delivers - resulting in their follow-through to complete their purchases.
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